Visit a Prisoner

Effective April 1, 2026 walk-in personal visits will be welcomed, although prescheduled visits are encouraged. Visits can be pre-scheduled up to six (6) days in advance by calling 385-468-8400.

Please note: Pre-scheduled visits will take precedence over walk-in visits.

Visiting Guidelines:

• Each prisoner (not on disciplinary restriction or in medical quarantine) will be allowed:
  • Two (2) visits per week
  • One (1) clergy visit per week
• Visitor limits:
  • Metro Jail: Three (3) visitors allowed
  • Oxbow Jail: Two (2) visitors allowed
  • Infants under one (1) year of age will not count toward the visitor limit
• Check-in requirements:
  • Visitors must be present and checked in at least 30 minutes prior to the visit start time
  • Visitors will not be allowed into the visiting lobby more than 45 minutes prior to the visit start time
  • Visitors arriving after the cutoff time will not be allowed to visit but may be added to the next available time slot if space is available
• Identification requirements:
  • All visitors 16 years of age or older must present a valid government-issued ID
    (Driver’s License, State ID, Passport, or Consulate Card)
  • School IDs will not be accepted
  • Driving Privilege Cards will not be accepted
• Minor visitation:
  • If a minor is visiting a parent, they must be accompanied by an adult (18+)
  • Any minor (under 18) must be accompanied by a parent, step-parent, or legal guardian
    • Proof of legal guardianship may be required.
  • Children under 16 may not be left unattended
  • For questions, please call 385-468-8400
• Visiting Hours
• Visiting hours are 9:00 AM – 9:00 PM
• Each visit lasts 30 minutes
• Visits are scheduled at the top of each hour only
• No visiting during meal times:
  • 11:00 AM – 12:30 PM
  • 4:00 PM – 5:30 PM

If staff directs visitors to leave before the scheduled end of the visit, visitors must exit the visiting area immediately.

Visiting Rules:

• Please leave all personal belongings in your vehicle, except for your identification.
• Lockers are available if you do not have a secure place to store your belongings while you visit.
• The following items are not allowed in the facility:
  • Cell phones
  • Coats, jackets, or hats
  • Electronic devices
  • Food or drinks
  • Knives
  • Lighters, cigarettes, or open flames
  • Pens or pencils
  • Staples or paperclips
  • Wallets or keys
  • Weapons or ammunition of any kind
  • No pets allowed. Service dogs trained to perform a task for a person with a disability are permitted. Comfort and/or emotional support animals are not considered service animals and are not recognized under the ADA.
• Additional Information:
• A Nessel Lactation Pod is available in the Metro lobby for nursing mothers
• Prisoner workers (kitchen, server, etc.) will not be allowed visits during their scheduled work hours
• The prisoner is responsible for notifying visitors of housing location changes, work assignments, and program times
• There may be times when a prisoner is unavailable or refuses a visit
• Visits may be delayed or canceled due to facility incidents or visiting capacity limits
• Visitors experiencing flu-like symptoms are asked to refrain from visiting