Agencies are responsible for providing effective communication for all patrons.
Sign Language Requests
When a sign language interpreter is requested, it is the responsibility of the Agency to arrange for and pay for this auxiliary aid. The following information comes from the FAQ found on the Contracts website. Is there a contract for interpreting services (including American sign language)?
Yes. Countywide Blankets based on Utah State contracts have been prepared for all County agencies to use. Agencies needing services should get in touch with the vendor contact as listed on the summary page of the appropriate State contract. These summaries are attached to each Countywide blanket. The ADA does not cover foreign language interpreters but this information is also available through the following link.
Alternate Format
All written communications must be available in an alternate format, if requested. It is not necessary to produce any alternate format documents until a specific request is received. The following notice should be on all printed information:
This information is available in alternate format.
To expedite accommodation requests and coordination, (insert agency contact information for the staff member responsible for such requests.) TTY user’s call 711.
Examples of alternate format are large print (typically 18 point font reprinted from a computer file or enlarged on a copy machine), audio recordings, and Braille (local contacts: Library for the Blind, Center for the Blind and Visually Impaired).